CARES Crisis Line

Immediate Support When You Need It Most

If you or someone you care about is experiencing a mental health or emotional crisis, the
CARES Crisis Line is available to provide immediate, compassionate support.

What Is the CARES Crisis Line?

The CARES Crisis Line provides short-term, crisis-focused support for individuals and families
during moments of emotional distress. Our goal is to support safety, stabilization, and
connection to care. This service is not a replacement for ongoing counseling or treatment

What CARES Means

For the Crisis Line, C.A.R.E.S. reflects our commitment to:

  • Crisis – Responding promptly during moments of emotional distress
  • Assistance – Offering compassionate, confidential support
  • Response – Helping identify immediate needs and next steps
  • Engagement – Listening, grounding, and supporting stabilization
  • Services – Connecting individuals to appropriate resources and care

What to Expect When You Call

When you contact the CARES Crisis Line, you will speak with trained staff who will listen with
care and respect. Staff will help you talk through what is happening, provide emotional support,
and work with you to identify safe and supportive options.

The focus of each call is on support, stabilization, and guidance, not judgment.

Important Information

  • The CARES Crisis Line is intended for mental health crises or urgent emotional distress.
  • Calls are handled confidentially, in accordance with applicable laws.
  • This service does not provide ongoing therapy or case management.
  • If you are experiencing a life-threatening emergency, please call 911 immediately.

CARES Crisis Line

Our Commitment

At Total Life Cares, we believe no one should face a crisis alone. The CARES Crisis Line
reflects our commitment to compassion, access, recovery, empowerment, and timely support during difficult moments.

Confidential crisis support focused on safety, stabilization, and connection to care

 

If this is a life-threatening emergency, call 911